MS 50331D Windows7 Enterprise Desktop Support Technician-iRONiSO | 405MB
Genre: eLearning | Language: English
This five-day instructor-ledcourse provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 and 70-682 exams.
Audience Profile
This course is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers. A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.
At Course Completion
After completing this course, students will be able to:
Identify and Resolve Desktop Application Issues
Identify the Cause of and Resolve Networking Issues
Manage and Maintain Systems That Run Windows 7
Support Mobile Users
Identify the Cause of and Resolve Security Issues
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